A new Connecticut law (formerly S.B. 970) requires healthcare facilities to conduct an assessment and then develop plans to prevent and respond to workplace violence. Employers must then train employees on the details of the programs. The law also requires that healthcare facilities maintain detailed records on workplace violence incidents and provide the number of incidents to the state’s health department. Under the law, any assaults on healthcare employees must be reported to local law enforcement within 24 hours.
Proper training can help ensure that security officers know what to do when called to the scene of an incident involving a disruptive person who may be anywhere on a continuum of violence in the workplace.