THE MAGAZINE

The Risky Business of Travel

By Ann Longmore-Etheridge

For companies that regularly send employees to certain locations, Nicastro recommends that a simple video be created that shows what the employees will see when they exit customs and seek licensed transportation. “It’s very easy,” he explains. “You can do it with a smartphone.”

For example, at some airports, newly arrived passengers can go to an official desk and request a taxi. “You tell them the location, you pay right there, you get a slip of paper, and it shows where you’re going and directs you to the right line,” Nicastro says. This video, and others from different airports, can be placed on the company’s secure travel Web site or Intranet.

For executives who are being met by drivers outside of customs, Nicastro suggests that the signage these drivers are displaying should not show the executive’s correct name or company name, but something else agreed on beforehand. “Be more discreet,” Nicastro urges.

Lodging

Working with vetted travel agencies, as noted, should be the first step toward ensuring that lodging accommodations are selected not only with an eye toward price but also with an eye toward security. Nicastro advises that once travelers have arrived at the hotel, they should request a room below the eighth floor, because fire ladders only reach that high. They should also make sure that the smoke detectors in the room work properly, and walk the emergency exit routes down stairwells and out of the building to make sure that clear paths exist. Travelers should also check in with the embassy or consulate and register their presence in the country. In their day-to-day activities, they should stay as anonymous as possible and remain unpredictable in their movements.

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